We display and collect payment in your local currency. Please ensure you've selected your shipping destination in the country selector in the header to see prices and checkout in your local currency and payment methods.

As of January 1, 2024, due to the GST increase in Singapore, our non-Singapore prices are updated dynamically based on the current exchange rate, and may differ based on duties and taxes for each shipping destination.

For most countries, duties and taxes are included in the product price shown in your local currency. Please see article "Do I have to pay taxes and duties on my order?" under the International Shipping section below.

Credit/Debit Cards: We accept Visa, Mastercard, and American Express worldwide

Apple Pay: Available in certain countries (learn more at https://support.apple.com/en-us/102775)

Google Pay: Available worldwide (learn more at

Union Pay: Available worldwide

Paypal: Available worldwide. At checkout, choose Paypal as the payment method and log into your PayPal account. Use any form of payment within your Paypal account.

Shop Pay: Shop Pay and Shop Pay Installments are available in United States. See article "Shop Pay Installments" below for details.

Enjoy Complimentary Shipping on orders over S$30

Shipping options: Ninjavan, J&T, QExpress

Please allow 3 to 10 business days from the time you place your order to receive your package. During times of high order volume OR public holidays, extra time may be needed for your order to arrive.

Most international orders will ship within 2 business days after placing your order. International transit times is vary based on destination but generally take between 7-15 business days depending on custom clearance. Please expect additional time for delivery during high-volume sale or holiday periods.

Once your order has shipped, you will receive an email with a link.

Shipping options:

DHL International Express
Ninja Van: Singapore, Malaysia, Indonesia only

Duties and taxes are included or paid at checkout for most countries.

Singapore: Duties are included in the product price and taxes are paid at checkout for orders shipping to Singapore. You will not be charged additional duties and taxes at delivery.

Thailand, Australia, Hongkong, Malta: Duties and taxes are free for orders shipping to Thailand, Australia, Hongkong, and Malta.

Duties and taxes are not included in the product price for orders shipping to the below destinations. You will be charged additional duties and taxes at delivery.
Albania
Algeria
Angola
Argentina
Austria
Azerbaijan
Bahrain
Belarus
Belize
Bermuda
Bolivia
Bulgaria
Cape Verde
Cayman Island
Chad
Chile
Colombia
Congo D.Rep
Congo Rep
Croatia
Denmark
Ecuador
Egypt
Estonia
Ethiopia
Fiji
France
Georgia
Germany
Ghana
Gibraltar
Greece
Guatemala
Guyana
Honduras
Ireland
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Latvia
Libya
Lithuania
Luxembourg
Maldives
Mauritania
Micronesia
Mongolia
Montenegro
Mozambique
Nepal
New Caledonia
New Zealand
Nigeria
Oman
Peru
Portugal
Qatar
Rwanda
S. Africa
Saudi Arabia
Senegal
Serbia
South Korea
Tajikistan
Tanzania
Timor-Leste
Turkmenistan
UAE
Uganda
Uruguay
Uzbekistan
Venezuela
Zimbabwe

All forms of order errors and damage to goods during delivery are not our responsibility. Please make sure the items you order and the address you enter are correct.

Shipping Protection is an optional service that helps protect your purchase from uncontrollable factors once it leaves our fulfillment center. Shipping Protection is available for all orders, except digital gift cards. The cost for Shipping Protection is calculated based on the order value.

If you wish to opt out, simply deselect the Shipping Protection check box in the shopping cart.

Damaged, lost, or stolen purchases with Shipping Protection may be eligible for product replacement or store credit. Orders that have opted out of Shipping Protection do not qualify for replacement or compensation.

If an order has Shipping Protection and is damaged, lost, or stolen, the order is eligible for product replacement, but no refunds. Damaged gift wrap packaging is eligible for a refund of up to 100%. Orders that have opted out of Shipping Protection do not qualify for replacement or compensation for any damaged, lost, or stolen packages. The refund will be given by the third party.

Store in a cool dry place away from direct sunlight and high temperatures.
Please refrain from consuming the product if the packaging appears to be unsealed.

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On the Account Login page, click ’Forgot your password?’ And enter the email associated with your account. Clicking the ’Restore’ button will send a recovery email to the specified email with instructions on how to reset your account password. Please check your spam folder if it arrived in your inbox after a few minutes.

If there is no email associated with an account, you may not have an active account with us and no recovery email will be sent. In this case, kindly proceed to create an account.

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As of the past few months, we are no longer provide grinding services due to hygiene reasons.